Jobs at Thomann

Musikhaus Thomann, Europe’s largest music retailer, is looking for a new Sales Representative to join our International Swedish Speaking Team in Bavaria, Germany.

Responsibilities

• Process orders, offers and manage customer accounts
• Provide telephone and email support (inbound customer contact)
• Act as a liaison between specialist product departments and customers
• Perform various administrative duties and tasks

Our requirements

• Excellent customer service skills and experience
• Passion about music and experience in the music industry
• Exceptional language skills (Fluent English)
• Excellent communication, literacy and IT skills
• The candidate should have excellent multitasking and organisational skills

Musikhaus Thomann, Europe’s largest music retailer, is looking for a new Sales Representative to join our International Greek Speaking Team in Bavaria, Germany.

Responsibilities:

• Process orders, offers and manage customer accounts
• Provide telephone and email support (inbound customer contact)
• Act as a liaison between specialist product departments and customers
• Perform various administrative duties and tasks

Our requirements:

• Excellent customer service skills and experience
• Passion about music and experience in the music industry
• Exceptional language skills (Fluent English skills)
• Excellent communication, literacy and IT skills
• The candidate should have excellent multitasking and organisational skills

Musikhaus Thomann, Europe’s largest music retailer, is looking for a new Sales Representative to join our International Danish Speaking Team in Bavaria, Germany.

Responsibilities:

• Process orders, offers and manage customer accounts
• Provide telephone and email support (inbound customer contact)
• Act as a liaison between specialist product departments and customers
• Perform various administrative duties and tasks

Our requirements:

• Excellent customer service skills and experience
• Passion about music and experience in the music industry
• Exceptional language skills (Fluent English skills)
• Excellent communication, literacy and IT skills
• The candidate should have excellent multitasking and organisational skills

Responsibilities

• First-level-After-Sales-Support – You will be advising and guiding our customers via phone and email on an International level
• You will be required to make your own decisions with the co-ordination of returns, exchanges, refunds and repairs
• You will make efforts for our customers, to represent their concerns and interests
• You will be responsible for providing a smooth and comfortable service procedure for our customers and maintaining ongoing co-ordination with our specialists and repair departments
• You will contribute to improve our services continuously

Our requirements

• Fluent English spoken and written on a mother tongue basis and/or an additional language (especially French, Danish & Romanian)
• Passion for music and / or experience with the music industry
• After-sales–experience of service support and advising customers
• High degree of personal initiative, commitment, ability to work in a team, target orientation
• Experienced with computer and the established MS-office-programs